Co-Shoring is a hybrid service delivery methodology that improves upon traditional offshore outsourcing by utilizing onshore resources at the most critical project junctures, thus mitigating many of the risk factors that have been associated with the pure offshore model.
Risk Factors in Traditional Offshore Outsourcing
·Inefficiencies due to time and geographic differences
·Accountability issues with intellectual property and data security
·Compliance issues
·Difficulties with real-time and interpersonal communication
·Language and cultural barriers
·Inadequate QA, dispute and risk management tools
·Lack of project visibility throughout the development cycle
As these risk factors manifest themselves during the course of a project¡¯s lifetime, the result is often lost time and extra cost due to necessary course corrections or realignment of objectives or requirements.
Mitigate Offshore Outsourcing Risks with Co-Shoring
Recognizing that the ideal outsourcing scenario needs to leverage both the wage differentiation of offshore resources and the personal interaction of an onshore presence, we have employed a hybrid methodology called Co-Shoring to provide the best possible outsourcing solution to our clients.
By engaging the client onshore, we¡¯re able to achieve a greater level of affinity with the client, which promotes better understanding of the big picture objectives, as well as the day-to-day idiosyncrasies involved in the each particular project. This comprehensive understanding at the early stages of a project brings about improvements over offshore outsourcing in several areas.
·Customer Focus: personal interaction between client and provider fosters a more customer-oriented approach and working dynamic.
·Communication: when your partner speaks your language and understands your cultural and business landscape, fewer items get lost in translation.
·Accountability: with a local entity taking responsibility for your project, a layer of security in the form of legal accountability is added to the dynamic.
·Ease of Transfer: when an onshore team familiar with the client¡¯s capabilities, resources and limitations is serving as the go-between, hand-off and deployment proceeds much more smoothly.
·Integrity of Deliverables: when project objectives and requirements are clearly understood and communicated from the beginning, client expectations are more easily met.
·Cost: the time and effort saved from fewer course corrections due to miscommunication result in lower costs and faster time-to-market
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